Returns & Refund Policy

TeamwearSport serves for the satisfaction of our customers, we will support by the integrity and expertise in customized sportswear industry.

If you are experiencing any shipping or products issues and feeling frustrated, please contact us for team assistance.

RETURNS / EXCHANGES

All of our custom made products are created based on specific information provided by individual customer thus having no resell value.

Products can only be returned if there's quality problem.
(Though the chance is low because of quality check before shipping.)

How to claim your customer right?
Submit picture proof and order detail within 7 days of receiving the order to get a Refund/Resend/Return.

CANCELLATIONS

If you need to cancel the transaction, please feel free to contact us at mail@teamwearsport.com within 24 hours after your purchase.
Normally, we will start to design and produce your customized product 24 hours after your order is placed. Your order cannot be canceled or refunded once it has been shipped.

REFUND POLICY

All items are handcrafted and customized with care, therefore, we don’t accept refund on the products unless the fault was ours (e.g. the customized name/photo is wrong, the size/color is wrong, damaged upon arrival).

How to claim your customer right?

Submit picture proof and order detail within 7 days of receiving the order to get a Refund/Resend/Return.

If you request a refund，the payment will be refunded to your account within 7-10 days after we agree.